Acts as liaison between residents/families and facility to answer questions and solve problems that arise. Follows up with all new residents within 24 hours of

Interact with all guests and employees to positively affect interactions with guests and employees, and demonstrate resiliency to deal with difficult guests in

Strong knowledge of marketing tools and technologies, including social media, email marketing, and analytics. Bachelor's degree in Marketing or a related field.

Current CPR certification for Health Care Providers. Participates in total quality management to positively affect patient and system outcomes to improve care.

In order to be successful in this role the SAE must take a pro-active approach to all aspects of account management and service delivery to clients.