The Security Agent Provides security screening to prevent the introduction of weapons, explosives, and other deadly or dangerous items into the air

Manages and tracks trouble tickets and phone calls in the Help Desk ticketing system. Manages and tracks Help Desk tickets and phone calls in the Help Desk

Undergraduate degree in Engineering, IT, Computer Science, or a related field. Work with team and QA Lead to develop acceptance criteria for user stories.

This position should be able to analyze field processes and offer effective improvement strategies for field operations where warranted.

Uses and maintains corporate resource information repositories, databases, decision support tools, strategies, processes, procedures, and reports to ensure