Job Detail

Bilingual Hmong Customer Service

Bilingual Hmong Customer Service

State Farm Insurance

Madison, WI

Job ID : 2f67505a53335a3578314e787977754453673d3d

Job Description :

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

  • 401K
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency

Requirements

  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to effectively relate to a customer.
  • Bilingual - Hmong required
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $17.00 - $20.00 per hour plus commissions and bonuses

We're Hiring!

We are a very busy office and are looking for our next great team member. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Alejandra Bustamante - State Farm Agent!

About Our Agency

  • Additional languages spoken: Spanish, Hmong

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

  • 401(k)
  • Paid time off

Contract type:

  • Permanent

Supplemental pay types:

  • Bonus pay
  • Commission pay

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person

Ability to commute/relocate:

  • Madison, WI 53704: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 2 years (Preferred)

Language:

  • Hmong (Required)

License/Certification:

  • Property and Casualty Insurance license (Preferred)

Work Location: One location

Company Details :

Name : State Farm Insurance

CEO : Michael L. Tipsord

Headquarter : Bloomington, IL

Revenue : $10+ billion (USD)

Size : 10000+ Employees

Type : Company - Private

Primary Industry : Insurance Carriers

Sector Name : Insurance

Year Founded : 1922

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Details

: Madison, WI

: 17 - 20 USD HOURLY

: Today

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