The tasks will include greeting walk-ins, answering calls, scheduling appointments, providing excellent customer service, handling instructor related concerns,

Expected availability outside hours calls outside business hours more on the AM (route is late, missing or late order on weekend) expected to coordinate to

Performs instrument scheduled and unscheduled maintenance, calls technical service, and documents troubleshooting. Assist with bone marrow collections.

Valid Drivers license and driving record within SCA guidelines. Provide logistical support to leaders in the field. Responds to help requests as needed.

Develop working knowledge of local, state and federal regulations appropriate to area of assignment. Under general supervision, provides technical advice and