Client Strategist
Client Strategist
Lumen
Remote
Job ID : 2f67505a53335a3478565a307a41694752513d3d
Job Description :
About Lumen
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology
The Role
The Client Strategist develops and executes large, strategic, business opportunities. The role will ensure that customer commercial, service and technical needs are fully supported and aligned to what Lumen can deliver and customer outcomes. They will own commercial terms, service and support coordination, the technical outcome and strategy, account planning and development for strategic and multi-product tower opportunities, interfacing directing with Sales, Success and Technical teams. The role will provide opportunity leadership to the goal of delivering maximum profitability and growth in line with company vision and values. The role objectives are to increase close ratios, reduce corrupt sales time and internal response cycles, develop consistent customer responses, improve solution fit and position the portfolio to deliver new sales and revenues. The functions focus over time will be to increase yield of the sales team across the region.
The Main Responsibilities
The Client Strategist will support identified deals and coach prospecting activity across all market segments.
- Accountable for the opportunity strategy, owns and drive the sales cycle this included but not limited to; opportunity planning (T&I’s), win themes, contact plan & closure plan.
- Project and Program management sales ownership of assigned opportunities. Focused on planning, developing, and executing complex opportunity sales strategy, presenting the solution/service in a manner that can easily be consumed by the customer and aligned to their business objectives. Ownership commercial offer strategy and negotiations while ensuring approved customer solutions can be delivered and supported.
- Communicates with customer C-level operational, commercial and technical staff on issues related to their business requirements and to build end to end solution proposition.
- Works as a team with Sales Account Managers, Customer Success, Sales Engineers, pre-sales Project Managers, Professional Services and Product Management, Proposal Writers, NOC/DNOC Staff, Operations, and third parties.
- Acts as the liaison for Product Management, Architecture, NOC/DNOC, Service Delivery, Offer Management Group, Operations to solve for customer requirements and develop deliverables solutions.
- Provides thought leadership to internal groups on technology and market trends in Complex multi-tower opportunities.
- Act as consultative, trusted advisor, balancing goals of quality, feasibility, cost-effectiveness for customers and profitability for CenturyLink. Clarifies ambiguous requirements with clients, ensuring the solution resolves underlying customer issues.
- Help develop and assimilate customer requirements, create solutions, assemble costs, and participate in business case analysis.
- When needed they will with the local teams (Sales and Customer Success) to generate net-new opportunities.
What We Look For in a Candidate
Minimum skills required to perform in this role:
- 5 years of relevant job experience with similar essential duties
- The ability to demonstrate translating customer drivers to differentiated value positioning
- Internal selling: fostering advocacy and buy-in
- Internal and external financial analysis and market acumen
- Project/Program management exposure and experience
- Service transition planning
- Contract negotiation skills
Preferred:
- Bachelor's degree or equivalent combination of applicable education and experience required; MBA or related graduate degree preferred.
- Demonstrated technical sales experience (at least 5 years) in telecommunications sales
- Strong skills in strategic planning, solution management and contract/service negotiations skills.
- Experience in consultative sales techniques and account planning including account profiling, account positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long-range account management strategies.
- A record of accomplishment for consistently exceeding sales and revenue goals.
- Experience at being a strategic member of sales team who contributes significantly to growth and development of the business.
- High energy level and demonstrated drive to succeed.
What to Expect Next
Requisition #: 325754
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
NOTE:
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
Salary Min :
97875
Salary Max :
217500
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information . We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
Company Details :
Name : Lumen
CEO : Kate Johnson
Headquarter : Monroe, LA
Revenue : $10+ billion (USD)
Size : 10000+ Employees
Type : Company - Public
Primary Industry : Enterprise Software & Network Solutions
Sector Name : Information Technology
Year Founded : 1968
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Details
: Remote
: 97875 - 217500 USD ANNUAL
: Today
