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Customer Service Representative

Customer Service Representative

Teleperformance USA

Columbia, SC

Job ID : 2f67505a5333642b786c423779416d4254413d3d

Job Description :

Category : Customer Service/Support

Why You’ll Choose Us
Teleperformance is a strategic partner to the world’s leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.

Benefits of working with TP include
  • Paid Customer Service Training
  • $17hr
  • Performance Based Bonuses
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs

Your Impact
Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with a multitude of customers and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you far.

In addition to the overall convenience, you will enjoy the many benefits of working at Teleperformance!
  • A flexible work scheduled and more work life balance
  • Call Center Banking Specialist
  • Customer Service Representative
  • Onsite position located 2340 Broad River Road Columbia, SC 29210

Your Responsibilities
  • Handle and carefully respond to all customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call by being proactive
  • Appropriately communicate with customers
What We’re Looking for
  • Logical problem-solving skills
  • Ability to handle high call volumes
  • Ability to use Windows operating systems
  • Ability to type 25 wpm
  • Over 18 years of age
  • High School Graduate or GED
  • Predictable and reliable attendance
What We Prefer
  • 6 -12 month customer service experience preferred
  • Proven oral & written communication skills
  • Some Technical background
  • Banking Experience a plus but not required
Being One of Our People
It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That’s why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.

Teleperformance is an Equal Opportunity Employer

Company Details :

Name : Teleperformance USA

CEO : Daniel Julien

Headquarter : Paris, France

Revenue : $100 to $500 million (USD)

Size : 1001 to 5000 Employees

Type : Company - Private

Primary Industry : Telecommunications Services

Sector Name : Telecommunications

Year Founded : 1978

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Details

: Columbia, SC

: 17 USD HOURLY

: Today

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