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About the company
eTeam was formed in 1999 with the goal of becoming the company of choice for clients, talent and staffing professionals. Today, we’re one of the fastest-growing global companies and ranked as one of the best companies to work for by Staffing Industry Analysts. We aspire everyday to do quality work for our clients and help our talent work at some of the most amazing companies.

Job Title: Data Entry/ Customer Contract Admin Analyst I

Location: San Diego, CA, 92130

# Of Positions: 2

Duration: 12 Months with Possible Extension

Shift Time: 01st

# Of Hours Day: 08 hours

Job Type: Contract

Pay Rate: $23.00 - $25.00 per hour on W2

Job Description:
Must haves on the resume:

• Practical use/experience with Excel (intermediate level).
• Must be able to work with high volume, must be able to multi task
• Must be a self starter and self motivated
• Ideally a candidate who is comfortable and has experience with telecommuting would be great

Essential Responsibilities:

• Provide pre and post-deal support for all Dispensing asset/deal change requests. Interacting and proactively communicating with Sales, Contracts and Implementation teams on a daily basis to manage post-deal activity to ensure a billing decision is executed or an adjustment to the contractual term is created and executed by the customer
• Manage incoming Term Begin Date Adjustment requests for strategy, creation, processing and validation
• Process and coordinate all Lease Buyout Requests activities system termination, RMA pick up and Cash Application
• Analyze and process all executed Assignment Agreements based on revenue recognition rules
• Coordinate post-deal activities and ensure smooth handover with Portfolio team counterparts for successful customer relationship, billing, and collection activities Review and release contract Addendum Credits for compliance
• Manage Cancelled Sales Order requests escalation for approval, processing of transactions
• Manage Equipment Confirmation transactions related to revenue recognition
• Maintain current knowledge of Dispensing business strategy and contracting practices, policies and procedures including but not limited to the following:
• sales cycle
• installation and applicable implementation procedures
• billing/revenue management
• system and transactional procedures
• General understanding of revenue recognition guidelines and accounting principles. Support field team in contract-related items and supporting asset-level analysis
• Advise on complex system and deal strategy
• Aim to protect Client interests (margin, risk, policy, etc.), escalating as needed
• Proactively manage and prioritize work within your queue to effectively execute on daily operations
• Ensure all cases and credits are completed by end of month deadlines
• Track and report on pending workload cases and credit worklists
• Participate in departmental goal-setting and seeing through to completion
• Participate in peer training and peer review activates as needed

Qualifications/Hard skills:

• General understanding of commercial contract management, including contract strategy development, negotiations, and policy development
• Knowledge of Qlikview
• Knowledge of SharePoint
• Knowledge of Client
• Knowledge of ERP and CRM system

Required Qualifications:

• Associates of Bachelors Degree required (in lieu of a Bachelors Degree, minimum five years business experience)
• Intermediate/Advance Level Excel skills
• Formatting
• Conditional Formatting
• Sort & Filter
• Remove Duplicates
• Text To Columns
• Functions: VLOOKUP, IF, CONCATENATE, Pivot Tables

Soft Skills:

• Strong verbal and written communication
• Ability to think critically
• Ability to adapt to change
• Ability to problem solve with efficiency
• Strong organizational and Time Management skills
• Strong personal motivational skills
• Ability to work with others in a Team environment as well as independently
• Ability to work under pressure
• Strong work ethic
• Ability to multi-task
• Strong Attention to Detail

Job Type: Contract

Salary: $23.00 - $25.00 per hour

Schedule:

• 8 hour shift

Work Location: One location

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