Job Detail

Field Software Engineer

Field Software Engineer

Turas Group

Grand Rapids, MI

Job ID : 2f67505a53335a337756357a7941364354673d3d

Job Description :

If you are result-oriented, and client-focused, possess strong technical and mechanical aptitudes and enjoy troubleshooting and programming then this is an ideal position for you. Come to work every day to experience different challenges, new opportunities, and continual exposure to the latest technologies.

What you would do in this role

  • Responsible for providing on-site service for our clients on Access Control (Card Access), CCTV (Video Surveillance), Intercom, Network infrastructure, PA Systems, and other PC-based Systems.
  • Provision new workstation and servers including needed security application.
  • Install system upgrades to enhance system functionality and maintain high availability.
  • On-site service visits to set up new systems and troubleshoot and repair existing systems.
  • Utilize industry knowledge, manuals, tech support, and subject matter experts (coworkers) to identify the source of the issue that the client is experiencing and work to resolve it.
  • Read and interpret blueprints and wiring diagrams, understand basic electrical theory and circuits.
  • Break down complex system to understand and locate issues base on the software hardware and client reports.
  • Responsible for integrating security systems and implementation of new software and products.
  • Develop meaningful relationships with clients and maintain open communication via in-person, phone, video call, and email.
  • Report the results of work performed, problems encountered, and client dissatisfaction in the form of prompt written service reports.
  • Assist in training other personnel and the client in the use, operation, adjustments, and proper maintenance procedures for our equipment.
  • Make recommendations for product improvements that affect operation and reliability.
  • Remain up to date on industry standards and technological developments.
  • Responsible for periodic
  • Perform other duties as assigned.

How you would stand out

  • Quality communication – overcommunicate progress, needs, and changes to team members, partners, and clients to ensure all parties are in the loop and experience no surprises.
  • Resourcefulness - produce creative solutions to solve pain points and problems for clients; get satisfaction from solving mysteries through troubleshooting, research, root cause analysis, etc.
  • Dedication & passion – be a champion of the SecurAlarm culture and fully invested in creating a phenomenal experience for clients and team members.

Why Join Us?

We want to invest in your success!

SecurAlarm is a family business focused on supporting our team, building leaders, and promoting creative thinking to get things done. We invest in talent and create an environment for people to grow. Our entrepreneurial spirit is the energy that drives us to be a leader in integrated security solutions in West Michigan. Our dedication to providing comprehensive solutions for organizations' most significant risks has set us apart in the security industry. Come to work each day knowing that what you do matters and protects our clients so they can take care of business.

Requirements

  • Be able to work a flexible schedule to meet client needs.
  • Experience with Microsoft Office suite (Word and Excel)
  • Strong written and verbal communication skills.
  • The ability to work independently on multiple issues.
  • Ability to call and interpret manufacturer technical support for product support.
  • Authorization to work in the United States.
  • A valid driver's license, can drive company vehicle, and be insurable under fleet policy.
  • Be able to pass background screening and drug test (including marijuana) as our Security License with the State of Michigan requires thorough background checks and places certain restrictions on hiring.
  • Be able to see, hear, speak, and write clearly to communicate with team members and/or other clients.
  • Be able to lift and carry up to 75lbs.
  • Manual dexterity for reaching, climbing, and lifting of small to large objects, and operating construction equipment.

SecurAlarm is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified team members without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where team members are treated with respect and dignity.

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Grand Rapids, MI: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • REST: 1 year (Preferred)
  • Java: 1 year (Preferred)

Work Location: One location

Company Details :

Name : Turas Group

edictplatform.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, edictplatform.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, edictplatform.com is the ideal place to find your next job.

Details

: Grand Rapids, MI

: 25 - 30 USD HOURLY

: Today

Share Job :

Related Jobs

Child Care Teacher

Upstate Children's Center of Walhalla, Inc.

Walhalla, SC

10 - 11 USD HOURLY

Full Time

Use a wide range of teaching methods (stories, media, indoor or outdoor games, drawing etc) to enhance the childs abilities. Must be 18 years or older.

Registered Nurse Home Health

FIND Healthcareers

Mesa, AZ

50 - 100 USD HOURLY

Full Time

Must have an Arizona license in good standing and Driver's License. Assuring proper maintenance of clinical records in compliance with local, state and federal

Remote

100000 - 140000 USD ANNUAL

Full Time

Partner with Configuration and Quality Teams to define acceptance criteria and develop design of systems and processes as appropriate across the business.*.

Grand Rapids, MI

16.5 USD HOURLY

Full Time

Conducts investigations of guest's, tenant's or visitor's losses; guest, tenant or visitor illness and crimes against the property Deals with emergencies such

Blaine, WA

15.75 - 16.5 USD HOURLY

Full Time

As a customer service employee, you must be reliable and trustworthy in handling cash transactions. Ultimately, as a Customer Service Associate or Cashier you