Denali OBGYN Clinic
Anchorage, AK
Job ID : 2f67505a53335a387931393379512b4e53773d3d
Job Title: Medical Receptionist
Reports To: Patient Services Supervisor
Status: Non-exempt
Pay: DOE
Responsibilities:
Provides superior customer service to all customers, internal and external, by demonstrating the following values: Patient Care Comes First, Respect, Confidentiality, and Professionalism. This position is within the hub of the patient experience and must demonstrate calmness, compassion, and a positive attitude while prioritizing the multiple demands of the position as an integrated team member.
Job Duties:
Efficiently manages appointment scheduling and balancing of the daily schedule.
Manages phones and emails in a fast-paced environment.
Answers and logs all in and outward phone calls.
Transfers phone calls and provides phone messages to appropriate staff.
Collects co-pay/co-ins from patients.
Processes incoming faxes.
Works with and facilitates medical records requests and referrals.
Must have detailed knowledge of all clinic services.
Executes daily operational tasks assigned by management.
Follows up on patient inquiries.
Schedules appointments for new and established patients.
Uses problem solving skills to implement solutions and escalate unresolved problems.
Complies with national Protected Health Information (PHI) laws including HIPAA.
Education: High school diploma or GED. Some college helpful.
Job Requirements:
Success Factors:
Working Conditions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the job duties.
Job Type: Full-time
Pay: $21.00 - $26.00 per hour
Benefits:
Healthcare setting:
Medical specialties:
Schedule:
Ability to commute/relocate:
Work Location: One location
Name : Denali OBGYN Clinic
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: Anchorage, AK
: 21 - 26 USD HOURLY
: 1 days ago
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