Job Detail

NOC Customer Service Specialist

NOC Customer Service Specialist

New Horizons In Home Care - Eugene

Eugene, OR

Job ID : 2f67505a53335a367831357a7a51614354513d3d

Job Description :

NOC Customer Service Specialist

Thursday through Sunday 7:00 pm - 7 am

PAY RATE: $18 per hour

Hi. We’re New Horizons In-Home Care. We’re looking to hire Customer Service Specialists to join our award-winning, people-first in-home care company.

We’re looking for Customer Services Specialists for our Eugene, OR office. If you’re looking to make a difference, enjoy spending time with others, and want to join a fun and supportive community then you’ve come to the right place!

Why people love working at New Horizons:

We’re a people first company. That means we provide a starting wage of $18.00/hour with endless opportunities for growth within the company. We’re proud of our popular employee incentive program, where you can earn prizes such as a tablet, a new TV, a spa day, a weekend getaway, spot bonuses, and more! We’re proud of our vibrant employee community. We encourage growth and education at New Horizons, offering scholarship opportunities and an annual $500 education credit—which you can use toward cooking classes, CPR certifications, wellness courses, and more.

  • Health benefits—opt in to medical, vision and dental coverage, and telemedicine
  • Paid time off—to take care of yourself and your family
  • Paid maternity leave—access and support for paid maternity leave

Responsibilities:

  • Deliver a warm first impression for callers
  • Handling and directing a high volume of incoming calls
  • Assist clients with schedule changes
  • Assist Caregivers with timekeeping issues or driving directions
  • Support Scheduling with Caregiver or Client notifications
  • Handle employee sick calls
  • Keep excellent documentation and records

Qualifications:

  • Warm, energetic personality who loves to connect with people
  • Preferred knowledge of in-home care or healthcare field
  • Possess strong communication skills
  • Ability to multi-task and stay calm and be a team player in a fast paced environment while ensuring attention to detail
  • High school diploma/GED and at least 6 months of administrative experience
  • Proficient computer and typing skills
  • Position is not remote

If you meet these qualifications, and you would like to be part of our amazing team, please apply or contact us @ 541-687-8851

We look forward to meeting you!

Company Details :

Name : New Horizons In Home Care - Eugene

CEO : David Pearlstein

Headquarter : Eugene, OR

Revenue : Unknown / Non-Applicable

Size : 501 to 1000 Employees

Type : Company - Private

Primary Industry : Health Care Services & Hospitals

Sector Name : Healthcare

Year Founded : 1985

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Details

: Eugene, OR

: 18 USD HOURLY

: 2 days ago

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