Wage: $40,000 Annual Salary

The Operations Manager assists the General Manager in the overall management responsibility for the operation of the hotel including associate relations, guest service, profitability, product quality, and compliance to Sierra Blue standards. The Operations Manager is responsible for overseeing the operation of Guest Services, Housekeeping/ Laundry, and Maintenance.

Job Requirements

• Associates degree or 4 years department management experience in a hotel
• Prior hotel operations experience required
• Able to resolve guest, supervisor and associate conflicts.
• Able to manage effectively multiple tasks at all times and have excellent organizational skills.
• Time management and negotiation skills
• Ability to manage and lead each department independently
• Prior cash handling experience necessary
• Ability to communicate effectively with the public and other Team Members
• Read, write and speak English fluently

Duties

• Opens and closes Front Desk shifts / Housekeeping and ensures completion of assigned shift checklist and other duties.
• Act as “Manager on Duty” as needed.
• Runs and reviews critical information contained in room operations reports.
• Ensures employees have the proper supplies and uniforms.
• Understands night audit procedures and being able to comprehend and utilize reports as necessary.
• Understands and complies with loss prevention policies and procedures.
• Handles employee questions and concerns.
• Effectively schedules employees to business demands and tracks employee time and attendance.
• Promotes and upholds guest and employee safety protocols
• Assists in the investigation of employee and guest accidents.
• Sets a positive example for guest relations.

Job Type: Full-time

Pay: $40,000.00 per year

Schedule:

• Day shift
• Evening shift
• Holidays
• Night shift
• Overnight shift
• Weekend availability

Ability to commute/relocate:

• Holbrook, AZ 86025: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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