The Quality Assurance Documentation Specialist will assist in developing, facilitating and continually improving the QA Processes, focusing on the Customer Documentation requests to meet or exceed customer requirements from a quality or regulatory standpoint.

Key Responsibilities

• Managing QA documentation requests, which includes, but is not limited to:
  • Ensuring responses to customer quality documentation (questionnaires, etc.) requests are satisfactorily completed within required timelines
  • Creating and issuing quality and/or regulatory statements, plant/product profiles, ingredient statements, allergen statements, etc.
  • Creating and maintaining product packages and product profiles as information changes
  • Maintaining and prioritizing the customer request queue which involves working with other departments (Customer Service, Purchasing, Sales, Tech Services)
• Create quality-related templates, statements, and product/plant profiles for both phosphate and nutrition businesses
• Reviewing and analyzing information from raw material suppliers and manufacturing sites, as well as other product information
• Technically assess raw material and supplier information
• Continually improving processes and systems within the group and across functions to enable faster response to customers within the established timelines or meet new business requirements
• Researching quality and/or regulatory standards and regulations, as needed
• Working with other departments to improve their awareness of their role in providing timely vendor information
• Assist with preparing/maintaining KPI's defined to measure the efficiency of our program

Required Education and Experience

• Bachelor's degree or experience in Food Science or Life Science
• 3 or more years of experience in Quality functions with a focus on handling customer documentation requests. Preferred experience in a Dietary supplement or Food companies
• Training strongly preferred in FSMA/FSVP, Food Defense. Preventative Controls Qualified Individual (PCQI) certification, HACCP certification

Required Knowledge, Skills and Abilities

• Familiar with GFSI or NSF QA Standards and Auditing systems
• FSMA requirements
• Overall knowledge of the US FDA regulation CFR 111 and/or CFR 117
• Good working knowledge of Microsoft Office products, especially Excel: Able to build trend analysis, charts, reports
• Well organized, attention to detail with the ability to build a summary and an overall picture
• Strong project management skills
• Excellent verbal and written communication skills

About Innophos

Innophos is a leading international producer of specialty ingredient solutions that deliver far-reaching, versatile benefits for the food, health, nutrition and industrial markets. We leverage our expertise in the science and technology of blending and formulating phosphate, mineral and botanical based ingredients for our customers.

Our people are the heart of our organization and the foundation of our success. We are driven by our core values of safety, diversity, integrity and collaboration.

Headquartered in Cranbury, New Jersey, Innophos has manufacturing operations across the United States, in Canada, Mexico and China and sells into over 70 countries.