The Franklin Township Sewerage Authority is seeking a qualified candidate to fill an in person role as the Receptionist/ Administrative Assistant at their facility located at 70 commerce drive. The position will report to the Administrative Manager. The qualified candidate must have proven customer service and administrative support skills with an ability to work in a team environment. This individual will have primary responsibility for all activities related to answering phones, dispatching calls and administrative support. This person will also greet and direct customers visiting the facility. Individuals with these proven skills, please forward your resume to our office at the above location, attention: Administrative Manager or email by applying here today.

Job expectations are as follows:

RECEPTION / ADMINISTRATIVE SUPPORT

• Receiving all incoming telephone calls and directing them to the appropriate individual or department
• Dispatching and logging of incoming pump station alarm calls
• Interacting with visitors and directing them to the appropriate Authority Staff
• Receiving all incoming mail, sorting, scanning, and distribution relative to the same
• Set up e-files, maintaining all incoming/outgoing correspondence and site plans
• Creating, editing and maintenance of correspondence including reports
• Maintenance of the Authority Shared Drive
• Maintenance of the office common areas
• Order and replenish office inventory
• Assist with preparations for the monthly Board and Special meetings
• Assist with minor GIS related tasks
• Assist with maintenance of the Authority website and Open Public Records Act (OPRA) requests
• Assist with other administrative support duties as required

CUSTOMER SERVICE

• Must have proven customer service skills (In person and over the phone)
• Must have strong interpersonal skills and proven ability to work in a team environment
• Extensive phone experience
• Experience in handling lobby traffic
• Provision of quality customer care

TECHNICAL SKILLS

• Experience with use of a Multi-Line Telephone System
• Microsoft Office (Excel, Word and Outlook) a must have. PowerPoint is a Plus.
• Familiar with using copier, scanner, fax and postage meter

HOURLY RATE RANGE: $16.50 - $25.00

JOSEPH DANIELSEN

EXECUTIVE DIRECTOR / SPECIAL PROJECT MANAGER

The Franklin Township Sewerage Authority Does Not Discriminate On The Basis of Race, Color, National Origin, Religion, Sex, Sexual Preference, Age Or Handicap