About the position:

• Title: Security Field Supervisor
• Location: Portland Metro Area, OR
• Pay: $24 per hour (must have current Armed DPSST cert)
• Employment Type: Full Time, non-exempt
• 50% employer paid Medical/ Dental/ Vision and complimentary Life Insurance
• 401k Program and additional insurance offerings such as Critical Care Coverage, Hospital Insurance, Accidental Insurance, and Pet Insurance
• Schedules:

1. Wednesday - Sunday Graveyard Shift (0000-0800)

2. Sunday/Monday Graveyard Shift (0000-0800) Thursday- Saturday Swing Shift (1600-2400/2200-0600)

Primary Objective: The primary objective of the Field Supervisors (FS) is to ensure the company is providing 100% of the contracted services at each site while they are on duty. This starts with 100% coverage at all sites, training new guards and/or new accounts, and ensuring all guards are performing all items in the Post Orders.

Secondarily, build up and maintain guard relationships for the goal of retention of clients and guards, and growth of new clients. Perform all duties in alignment and compliance with company policies, processes, and procedures.

Security Field Supervisor duties:

• Conduct on-site visits with officers checking in to ensure they are comfortable, understand job duties, have no concerns, and are developing within their role. Ensuring post orders are followed and understood.
• On-the-job training for new officers. Ensure officers understand all job duties and are comfortable using technology to perform job duties as assigned
• Retraining and mentoring current guards, helping to develop the skills needed to continue to grow within our organization
• Assisting with call-offs and staffing to ensure all sites are properly covered
• Helping to update site set-ups, writing new post orders, adding checkpoints, geofences, or other functions into the technology used by guards
• Filling in at times for dark shifts while replacement guards are on their way
• Resolving immediate clients' concerns and elevating any higher concerns to Operations Deputies in a timely manner
• Delivering uniforms and field supplies to officers
• Ensuring all communications and directives from Operations Deputies and upper management are communicated to officers are understood. Directing officers to the correct point of contact if follow-up is needed

Schedule Options:

1. Wednesday- Sunday: 0000-0800 Graveyard shift

2. Monday-Tuesday 0000-0800// Thursday-Friday 1600-2400// Saturday 2200-0600

Pay and Benefits:

• $24 per hour Armed Supervisor (must have current Armed DPSST)
• 50% employer-paid Medical/ Dental/ Vision insurance and complimentary Life Insurance
• 401k Program and additional insurance offerings such as Critical Care Coverage, Accidental Insurance, Hospital Insurance, and Pet Insurance

Looking for someone who has the:

• The willingness to learn constantly
• Not afraid to ask questions to better the guards, company, or themselves
• Strong Leadership skills
• Confident with the use of Microsoft Office
• Excellent written and verbal communication skills
• Has the ability to multitask
• Good interpersonal skills
• Is flexible and possesses quick-thinking skills
• The ability to work well with a team while accomplishing personal goals

CGS is looking for someone who has real, prior experience in leadership of several employees. A person who understands what it means to be a supervisor and leads with excitement and by example. Understands the importance of open and professional communication with their direct reports. A person who is willing to learn and ask for help and guidance as needed.

Position Requirements:

• 3-5 years of supervisory experience
• Must be able to pass a background check
• Prior Military or Law Enforcement experience is not required but is a plus
• Must possess a valid Driver’s License, reliable transportation, and a working smartphone
• Computer proficiency (Microsoft, Excel, Word, report writing, etc.)
• Active Oregon State Security Guard or Armed Security card (required)
• Customer service experience is a plus

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