Converting incoming calls provided by the marketing team into sales. Demonstrates the ability to listen effectively. 100% inbound sales, no cold calling.

Triage patient calls for pharmacy requests, test results, medical questions and concerns as directed by the physician; documenting outcomes in EHR.

10% 4.0 - Receives information for the laboratory department by answering phones and responding to front desk needs.

Process customer returns, sell gift cards & lotto tickets, answer questions & handle other transactions as needed. Receive payment for customer purchases.

You are experienced in business analysis, including client interaction, process design, requirements management, functional design and testing.