We are currently looking to hire a VP of Operations (RDO) to join our team!

We are looking for a VP with successful experience (long term care nursing homes) to be accountable for performance of our skilled nursing facilities located throughout Arkansas.

• Provides operational and logistical support for assigned line of business
• Participates in strategic planning meetings to develop objectives for the assigned region
• Develops and maintains annual budget and forecasts for assigned region; monitors financial reports of the region to ensure budgetary compliance with Regional and Corporate goals
• Develops, recommends and implements policies and procedures of the region to ensure maximum income from existing accounts
• Participates in the sales process for the acquisition of new business. Coordinates the development of proposals and contracts. Prepares and conducts presentations to prospective clients
• Participates in client negotiations, and renegotiation of facility contracts. Coordinates documentation of contract changes
• Responsible for managing client relationships through the management and leadership of multiple operations
• Visits units regularly to inspect unit operations to ensure contract compliance
• Monitors customer, client and associate satisfaction surveys. Conducts audits, surveys, and assessments to ensure company policies and procedures are followed
• Completes all daily, weekly or monthly reports as outlined in the corporate policy and procedures on a timely basis meeting all prescribed deadline

Preferred Qualifications:

• Bachelor’s Degree in Business, Healthcare, or Hospitality Management; Master’s Degree preferred; related experience and/or training; or equivalent combination of education and experience
• Multi-unit housekeeping / environmental services management experience in a healthcare setting required; senior living experience preferred
• Must be willing to travel heavily within region of coverage
• Strong track record of driving customer satisfaction
• Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment
• Proven ability to mentor and develop team members
• Excellent written and verbal communication skills

Job Type: Full-time

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Education:

• Master's (Preferred)

Experience:

• VP of Operations: 1 year (Required)
• Skilled Nursing Facility: 1 year (Required)

License/Certification:

• LNHA (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: Multiple Locations

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