iQor Crestview is growing our team of call center agents! Our representatives will provide excellent service to our customers over the phone. Qualified applicants will have a stable work history in retail, food service or a call center environment.

This position is located onsite in our Crestview Florida call center.

Training schedule: 10:00 am – 7:00 pm Monday – Friday, Production range: 7:00 am – 10:00 pm, will require a Saturday or Sunday, for a 40 hour work week.

Positions start at $16 per hour + opportunity to earn monthly bonuses!

Job Perks:

• Monthly Bonuses
• Quarterly reviews and raises based upon performance
• Career Development and Management Training
• Travel and Entertainment Discounts
• Comfortable work environment – no standing for long hours

Requirements:

• 6 months customer service experience (call center, retail or food service).
• HS Diploma or GED/equivalent
• Computer literacy and typing skills of 25 words per minute
• Self-motivated and able to adapt and comprehend changes in business processes or procedures
• Criminal record check

Responsibilities:

• Handle customer inquiries
• Process device upgrades and resolve customer issues
• Engage with customers to understand their technology and promote protection/tech support solutions
• Maintain data accuracy and performance standards

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Technical requirements

After signing up, you will be sent an email with instructions on how to connect.
Please be prepared to join the virtual interview from a quiet place using a desktop or mobile device with a working speaker, microphone, and camera. Check to see if your network connection can support an online session. A plugged in ethernet cable or a strong WiFi network signal will help avoid time delays during your conversation.

Preferred dress code

Business casual (dress pants/skirt, button down/blouse, optional tie)

About iQor

What is a virtual interview?

Virtual interviews help employers connect with job seekers when they are not in the same physical location. Since hiring is a human process, employers would like to talk with you online (chat, video or phone) to see if you meet the requirements for the job.