• Overseeing the office to ensure productivity and meet deadlines and company standards.
• Answering telephone calls and emails from customers and clients and directing them to relevant staff.
• Interviewing new employees and organizing their employment paperwork.
• Reporting office progress to senior management and working with them to improve office operations and procedures.
• Ordering and tracking part orders for technicians in the field.
• Scheduling and dispatching work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
• ServiceTitan dispatching software a plus but not necessary.
• Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors.
• Using telephones or text messages to contact employees.
• Speaking with supervisors or customers to resolve problems, requests for services or equipment.
• Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.
• Fact-checking accounting data.
• Notify senior staff of any accounting errors.
• Recording financial transactions.
• Tracking payroll data.
• Team player.
• Great attitude.

Job Type: Full-time

Benefits:

• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Cleveland, GA 30528: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Office: 4 years (Required)
• Administrative experience: 3 years (Required)

Work Location: One location

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