We are looking for a Graphic Design/Customer Service Representative. To be successful in this position, you should combine strong creative and technical skills to format various images and illustrations. You should have an eye for detail and project management experience. Ultimately, you will ensure our print and digital designs meet high quality standards. You will be handling clients as they come in, call or email. You will take orders and see the job through to completion. Previous customer service is a plus. It is very important to multitask, think quick and manage time efficiently. THIS IS NOT A WORK FROM HOME JOB.

Responsibilities

• Liaise with product managers to define design requirements
• Review graphics, layouts and fonts before products are completed
• Finalize designs using image editing software
• Retouch images to improve quality both in print and digital formats
• Suggest and apply image improvements, like creating gradients and layers
• Manage prepress process for print files
• Follow deadlines to ensure timely publications
• Archive produced images and graphics
• Follow up with clients to ensure their requirements are met
• Keep up-to-date with trends in graphic design techniques and software

Skills

• Proven work experience as a Production Artist, Graphic Designer or similar role
• Portfolio of completed graphic designs and creative projects
• Solid knowledge of the printing process and preflighting tools (e.g. Adobe InDesign and QuarkXPress)
• Hands-on experience with graphic design software and image editing tools (e.g. Photoshop and Adobe Illustrator)
• Basic knowledge of HTML and web development systems is a plus
• An ability to manage multiple projects and meet deadlines
• Creativity skills with attention to detail
• Additional qualification in Graphic Design is a plus

Job Types: Full-time, Part-time

Pay: $17.00 - $22.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Pekin, IL 61554: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How many years have you worked with the Adobe programs?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 4 years (Required)
• Graphic design: 2 years (Required)
• Adobe Creative Suite: 2 years (Required)
• Microsoft Office: 2 years (Required)

Work Location: One location

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