We’re SmartThings, one of the leading IoT ecosystems in the world, creating the most effortless way for anyone to create a smart home. As an independent subsidiary of Samsung, our corporate offices are based in Minneapolis, the Bay Area, and remote home offices throughout the US.
SmartThings’ culture is built on our core values, offering singular opportunities to make a real, immediate impact in every role. With our focus on trusted ownership, connected leadership and radical empathy, we embrace inclusive practices and celebrate everyone’s uniqueness on our team.
Like the smartphone revolution, smart home technology is transforming the way we interact with the world around us. With SmartThings products, we’re reducing global emissions, improving service industries, and creating a safer, smarter planet. Come be a part of the transformation with us!
About The Team
As part of the broader Product Management organization at SmartThings, the Solutions & Services team is responsible for a variety of product offerings (including SmartThings Energy, Smart Buildings, Smart Home Security/Monitoring to name just a few) as well as Strategic Partnerships. We represent the voice of the customer, and work hand-in-hand with the Platform and Engineering teams to be able to offer a variety of solutions and services on top of a highly scalable IoT platform.
About The Role
In this role you will have a wide range of responsibilities and an incredible opportunity to shape the next phase of the SmartThings product and partner offerings. As Product Manager, you’ll work closely with cross-functional teams as you manage the product development lifecycle for various user facing products.
Key areas that you will own include defining functionality to enhance the user experience and crafting roadmaps to bring new products and services to market. You will work alongside Business Development teams, engaging directly with SmartThings Partners to create value for our mutual users, based on current gaps and customer needs. This is an important and strategic role within the company that requires not only product thinking but technical business acumen to deliver the maximum strategic impact, as the roadmap you define and help execute will be fundamental to providing a world-class user experience.
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Own and lead the product strategy, design and roadmap for various SmartThings Solutions & Services, which may include or depend on partner devices (e.g. Cameras)
- Understand the market needs, and bridge business and technical considerations that result in innovative and compelling solutions for customers.
- Engage directly with strategic partners to define collective use cases and objectives for the partnership, as well as set timelines for bringing integrations to market.
- Coordinate and sync product initiatives across different internal teams, executive stakeholders, and business units, by establishing shared vision and getting buy-in.
- Go deep to develop strong insights into customer needs and behaviors, as well as understand the competitive landscape, to inform product direction
- Define product priorities and collaborate with engineers to overcome roadblocks and evaluate trade-offs when appropriate.
- Monitor and measure success metrics after launch by incorporating feedback into the product development process
- Communicate product plans, benefits, and results to all audiences in formal presentations at the team and organization level
Inclusive Hiring Practices
Our hiring team is passionate about diversity, equity and inclusion, and the data shows that candidates from underrepresented groups are less likely than others to apply for a career opportunity if their qualifications and experience don’t appear to be an identical match. We welcome candidates from every professional background, so even if you aren’t certain you meet every requirement, we encourage you to apply!
What You Bring On Day One (Required Qualifications):
- 3+ or more years of product management, engineering, or product design experience
- Strong sense of ownership, bias for action, urgency and drive
- Excellent verbal and written communication skills. Able to concisely communicate with and influence technical and non-technical stakeholders, partner teams, and executives.
- Experience working both independently and collaboratively on product strategy, maintaining roadmaps, identifying hurdles, articulating requirements, and managing product tradeoffs.
- Strong intuition for product interaction, design, and user experience
- Data driven mindset, performing market analyses, usability studies, and examining usage patterns to evolve existing services and propose new features.
- Strong interest in the Internet of Things, Home Automation and Smart Home products
- Enthusiasm to add to our culture of diversity, equity, inclusion, and belonging.
Desired Skills (Nice To Have):
- General manager/owner mentality, entrepreneurial drive and an ability to influence without authority
- Past work experience in partner facing roles
- Experience with product metrics and monetization strategies
- Experience with embedded systems as an engineer or product manager
- Prior international work experience
Why You’ll Love Working at SmartThings
- You’ll receive a competitive compensation package and comprehensive health benefits (medical, dental, vision, HSA with employer contribution, life & disability insurance, a competitive 401(k) with a 5% employer match, and more)
- You’ll have access to generous paid leave for parents, including 8 weeks Parental Leave and 8 more weeks for Childbirth Recovery Leave paid at 100%
- You’ll enjoy work/life flexibility through our unlimited PTO plan, Summer Fridays, 12 paid holidays each year, and an emphasis on work/life balance.
- Our commitment to diversity, equity, inclusion and belonging is embedded into our culture and our work, and you’ll have opportunities to join forums and groups and participate in our ongoing projects.
- We are a group of bright, kind, and goal-oriented people. You can be your authentic self here, and are empowered to encourage others to do the same!
- We are a successful, fast-growing company at the forefront of IoT.
- We are a technologically and data-driven business.
- We are committed to our customers and developers.
- We love solving problems, thinking creatively, and trying new things.
- We believe in autonomy & taking initiative.
- We take what we do seriously–we don’t take ourselves seriously.
- We have a smart, experienced leadership team that wants to do it right and is open to new ideas.
Compensation for this role for a candidate based in California is expected to be between $125,905 and $176,267, for a candidate based in Colorado is expected to be between $93,373 and $130,722, for a candidate based in Washington is expected to be between $106,901 and $149,661 and for a candidate in NYC is expected to be between $109,290 and $153,006, but may be higher or lower in other States due to geographic differentials in the labor market.
Creating a safer, smarter world with you.
SmartThings brings your home to life by being the leading open platform for the consumer Internet of Things. Bringing together developers, device makers, and service providers to make the world a smarter place. From a door that knows when to lock itself, to a living room that can get the party started or a sink that can help to call a plumber; the opportunities are endless to make everyday objects around us more useful. So if you’re innovative, not afraid to challenge status quo, collaborative and have a passion for technology, then you’ve found your next home with SmartThings!