Description

On our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes perform at their best and enjoy their sport. We’re committed to creating an inclusive and diverse workforce, reflecting the communities we serve. This role is an opportunity to make a difference and join the world’s greatest sports team.

Compensation range of pay for role: $15.50 - $23.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Essential Functions of this position include:
Responsible for the implementation, training and coordination of all Loss Prevention best practices

Conduct Loss Prevention assessments/investigations

Ensure the physical security of the building and Company assets

Train all store associates and managers on company Loss Prevention programs to ensure compliance

Conduct ongoing MES training, ensures timely completion of certification programs; assist with all new-hire training and in-depth training for specialized positions.

Conduct thorough analysis of daily, weekly and monthly exception reports to identify areas of opportunity

Research and respond to cash over/short reporting

Partner with Distribution Center Loss Prevention Supervisor to resolve issues involving the flow of merchandise to the store and any firearms issues

Conduct store Loss Prevention Assessments to ensure compliance with Company processes and legal requirements

Assist the Store Manager & District Loss Prevention Manager to facilitate the annual inventory process

Support the Shrink Coach in ensuring compliance of self-assessments

Ensure regular review of operational processes for compliance - Transfers, Claims, RTVs and Known Loss Reporting

Ensure compliance with physical building security: complete monthly alarm tests, partner with DLPM and LP Coordinator to resolve alarm and CCTV issues, respond to after-hours alarm calls as needed, ensure store alarm system call list is up-to-date, ensure any key or safe combination changes occur upon changes in management

All Teammates are required to adhere to all safety policies and procedures. Additionally, as business needs arise, other tasks may become necessary.

Qualifications

Success Profile:
1-3 years of Loss Prevention experience or related retail experience

Interview/Interrogation training and practical skills (Wicklander-Zulawski certification preferred)

4-year college degree or equivalent experience preferred

Successfully pass comprehensive criminal background

World-class customer service skill and interpersonal/communication skills

Strong problem-solving ability and analytical skills

Proficiency in MS Office

Flexible availability – including nights, weekend, and holidays

Must be able to keep confidences and consistently operate in a direct and truthful manner

Special Skills / Requirements

Loss Prevention Qualified (LPQ) preferred

Loss Prevention Certified (LPC) preferred

Strong conflict management skills with the ability to work alone in stressful situations

DICK’S Sporting Goods is an Equal Opportunity Employer Committed to Inclusion and Diversity.

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