System Administrator/Developer - Atlassian
System Administrator/Developer - Atlassian
Forest Lawn Memorial-Park Association
Glendale, CA
Job ID : 2f67505a53335a35786c643278676d4154513d3d
Job Description :
Forest Lawn has always attracted unique and exceptional individuals; those who aren’t satisfied with simply building a career, but want to go home at the end of the day knowing they’ve made a profound and positive difference in people’s lives. If this sounds like you, take a look at our job openings....We may have your next GREAT OPPORTUNITY!
COMPENSATION
Hourly Minimum - Maximum
$40.00 - $61.00
The talented Technology Services department at Forest Lawn is looking for a System Administrator and Developer. This position is responsible for the configuration, maintenance, and daily operation of Atlassian tools and other marketplace applications. The Systems Administrator/Developer will have experience in administering multiple complex and automated Jira Cloud environments. Requiring strong overall technical skills, excellent customer service skills, and superior organizational and prioritization management skills, this position needs to have a flexible approach to work in a challenging environment.
WHAT YOU'LL BE DOING
- Administer Atlassian products including Jira, JSM, Confluence, Bitbucket, OpsGenie, Access, Status Page, and Jira Work Management Scriptrunner. System and project level.
- Create complex Jira workflows, project workflows, field configurations, screen schemes, permission schemes and notification schemes.
- Create conditions, validators, and post functions; make changes to workflows, screens, fields, reports, and provide ongoing support for configuration maintenance.
- Create and manage users, groups, projects, and user permissions
- Create JQL queries, filters, dashboards, and reports.
- Establish and promote best practices for using Atlassian tools.
- Help guide and maintain the organization of data in Atlassian tools.
- Configure, manage, and enhance Atlassian tools, including native functionality as well as researching, testing, and implementing apps.
- Troubleshoot access and/or performance issues, engaging Atlassian and/or app vendor support when necessary.
- Implement and maintain third party applications/integrations from the Atlassian Marketplace.
- Manage backups and restores of Atlassian cloud data.
- Implement and maintain security best practices across all Atlassian products
- Design, test, and deploy changes to sandbox and production Jira environments.
- Manage Atlassian products releases and release tracks.
- Interact with Project Managers, Managers, Developers, Infrastructure Engineers, Practice Teams, Stakeholders, and other Administrators.
- Create, manage, support, and operate all administrative functions associated with the Atlassian products as outlined by the sponsoring practice team
- Create and maintain technical documentation
- Understand system architecture of upstream and downstream impacts when implementing solutions.
- Maintain a Customer Service-driven mindset and cultivate strong relationships with other teams.
- Follows best practices for change management and incident management
- Works independently with minimal supervision as well as in a team environment.
- Handles multiple projects with detail and organization.
REQUIRED QUALIFICATIONS
- Bachelor's degree in Technology, Business, or 5+ years of IT experience in a related field.
- At least 3 years of experience working with Atlassian products, preferably with Jira Cloud environments – Jira/Confluence administration.
- Proven track record with Atlassian installations, migrations, and upgrades.
- General knowledge of Microsoft Excel, Access, and PowerPoint skills.
- Experience in report writing tools.
- Experience working with Data Models.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Must be customer service oriented.
- Must be flexible, proactive, and a self-starter.
- Exceptional interpersonal and communication skills.
- Proven experience as a problem solver.
- Valid CA Driver License.
PREFERRED QUALIFICATIONS
- Hands-on experience using JIRA REST APIs for integration with other IPasS tools like Celigo/Workato/etc., and Integration/Automation frameworks.
- Hold a valid and current Atlassian certification (preferred) or is willing to be certified within 12 months.
COMPETITIVE BENEFITS
Forest Lawn takes pride in offering an excellent benefits package to our employees, which taken as a whole, leads our industry and is competitive with the benefits in just about any other industry.
Click here to learn more about our benefit offerings.
DRUG TESTING POLICY
Prior to beginning employment, all job applicants who receive a job offer will be required to voluntarily submit to a drug screening test conducted by a laboratory designated by Forest Lawn. The drug screening method is a hair collection test that will detect the use of illegal drugs within the past 90 days. A positive drug test may result in the withdrawal of the job offer.
E-VERIFY STATEMENT
Forest Lawn has registered to participate in the federal government's E-Verify program. With E-Verify we are able to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. With respect to new hires, the E-Verify process is completed in conjunction with a new hire's completion of the Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates.
For up-to-date information on E-Verify, go to
https://www.e-verify.gov/employees/e-verify-overview
.
FAIR CHANCE INITIATIVE FOR HIRING ORDINANCE
Forest Lawn will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
MANDATORY COVID-19 VACCINATION POLICY
As an essential business, it is crucial for Forest Lawn’s employees to remain healthy in order for us to be able to provide our essential services to the public, particularly in response to the COVID-19 pandemic. In accordance with our mission and Forest Lawn’s duty to provide and maintain a workplace that is free of known hazards, we are adopting this policy to safeguard the health of our employees and their families; our client families and visitors; and the community at large from COVID-19, which may be reduced by vaccination. This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Prevention and local health authorities, as applicable. All employees are required to receive the COVID-19 vaccination and remain current with all COVID-19 vaccine boosters, unless a reasonable accommodation related to a medical reason or sincerely-held religious beliefs or practices is approved.
For more information on our mandatory vaccination policy:
Mandatory Covid-19 Vaccination Policy
Company Details :
Name : Forest Lawn Memorial-Park Association
CEO : Darin Drabing
Headquarter : Glendale, CA
Revenue : $25 to $100 million (USD)
Size : 501 to 1000 Employees
Type : Company - Private
Primary Industry : Civic & Social Services
Sector Name : Nonprofit & NGO
Year Founded : 1906
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Details
: Glendale, CA
: 66637 - 106219 USD ANNUAL
: Today
