Who We Are

Our work matters - robotics is transforming the world of commerce. Every day our intelligent robots are responsible for getting food and merchandise to thousands of stores across North America. We're an industry changer - we created the first and only fully autonomous, end-to-end supply chain solution. Today, we are driving towards even bigger ideas - and we have the people, technology and leadership to fully realize these aspirations. We have theexcitement and ambition of a startup with the benefits and resources of a proven organization.

In This Role:

• Ensure that the safety commitments in compliance with OSHA, Symbotic, and our customers' processes and procedures are met daily.
• Responsible for the troubleshooting of advanced system and operational issues.
• Train and assist operators on overall system including automated adapters, vertical lifts, automated robotic vehicles, warehouse management systems, and other IT problems.
• Ability to step in and effectively backfill key Symbotic on-site roles.
• Monitor health of the automated adapters, vertical lifts, and automated robotic vehicles.
• Communicating technical concepts clearly and concisely to site teams and customers.
• Document and report issues to engineering teams and work with them on a solution.
• Assist in escalation as required to support teams to solve production impacting problems.
• Participate in the initiatives for continuous improvement, standardization and improvement of the warehouse automation solution, in a context of change focused on production.

What You'll Need:

• Bachelor's Degree in electrical, computer or software engineering or in Automation Engineering or related discipline;
• Minimum of 2 years' experience with automated systems.
• Troubleshooting of automated systems.
• Familiarity with several of the following specialties and a willingness to learn all of them:
  • PLC (Allen Bradley, Siemens)
  • Robot (ABB)
  • Software languages (SQL, Linux, Python)
  • Industry Standard Continuous Improvement and Operational Excellence Practices
• Excellent hands-on experience with assembling, operating and troubleshooting robotics and electro-mechanical systems.
• Being able to work under pressure and in an environment of changing priorities.
• Proven success working with customers and other internal and external clients.
• Effective detail-oriented communicator.
• A desire to learn new equipment and assist team members as needed.
• Able and willing to assist other team members with physical work as necessary (light maintenance, troubleshoot and operate robotic equipment, move boxes by hand, if required).
• Excellent written, verbal, and visual presentation communications skills.
• Takes critical feedback and recognition positively.
• Team player.

About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world's largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com .

We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work - for you and the world. That's why we're proud to be an equal opportunity employer.

We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.