Uses remote monitoring tools to troubleshoot, diagnose and solve desktop and application problems. Requires driving 1-2hrs for specific customers.

Manage large amounts of incoming calls. Provide accurate and valid information by using the right methods/tools. Previous customer service experience preferred.

Greeting patients with a smile when they come into the office. Providing patient with referral, lab work, diagnostic imaging order, etc.

Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do.

Cultivate positive relationships with families, teachers, state licensing authorities, community contacts and corporate partners.